"We want to first thank you for taking the time to reaching out to us and scheduling a consultation with a member of our team. We know this is likely a very difficult time for you and your family, and we really appreciate you reaching out to us in anticipation of your upcoming consultation. We want to share with you some information that we think will be helpful first, know that anything you share with us will be held strictly confidential.
We won't share that information with anyone second during the consultation, we're probably going to have to ask you some questions. Some of which might be difficult, and they might be hard for you to answer. No, that the reason we're doing this is we want to create a full picture of your situation so that we can come up with a plan that is unique to your specific situation.
And lastly, based on what you share with us, we may be able to offer you some options. One of those may be working together in which case we'll share with you, our fees and costs. Thank you again for reaching out to us. And we look forward to speaking with you soon."